Frequently Asked Questions

How does Nessa work?

For Guest:

• Search for accommodations based on your destination, travel dates, and budget.
• Browse photos and read reviews from previous guests.
• Book your stay directly through the app.
• Communicate with your host through the app.
• Enjoy your trip!

How does Nessa work?

For Hosts:

• List your property on the platform.
• Set your own prices and availability.
• Manage bookings and communicate with guests through the app.
• Receive payments securely through the platform.

How do I pay for booking - Guest

• Nessa will securely process payments for your bookings and transfer the funds to your designated bank account at your withdrawal action.

Is Nessa safe to use?

• Yes, Nessa employs robust security measures to protect both guests and hosts. These include verified user identities, secure payment processing, and 24/7 customer support.

What is the cancellation policy

• Cancellation policies vary depending on the host. Please review the cancellation policy for each property before booking.

How do I contact Host?

• You can easily contact your host through the in-app messaging, and phone call system.

What should I do if I have a problem with my booking?

• Contact Nessa customer support through the app or by phone.

What are the typical house rules for Nessa properties?

• House rules vary depending on the host. Common rules include no smoking, no pets, and quiet hours. Please review the house rules for each property carefully.

How do I get paid for booking - Host

• You get paid once your guest checks in to your listed apartment, the system automatically credits you in less than 5 minutes. Nessa will securely process payments for your bookings and transfer the funds to your designated bank account at your withdrawal action.

Booking and Payments

How do I book a property?

• Search for your desired destination and travel dates.
• Browse available properties and select the one that best suits your needs.
• Review the listing details and guest reviews.
• Click "Book Now" and follow the on-screen instructions.
• Enter your payment information and confirm your booking.

What payment methods do you accept?

• Nessa accepts Credit Cards, Debit Cards, PayPal, and Bank Transfer.

How do I list my properties on Nessa

• Create an account on Nessa app.
• Follow the on-screen instructions to list your property.
• Add high-quality photos and a detailed description of your property.
• Set your prices and availability.
• Review and publish your listing.